We have all heard of a Business Analyst. In our corporate life, we have seen them be a part of business meetings taking copious notes and asking pointed questions. But what is it that they do and how do they add value to an organisation? I attempt to answer that question in this following blog entry.

Who is a business Analyst?

A Business Analyst helps bring about change within his firm/enterprise by understanding the business processes within the firm and recommending solutions which provide value to the organisation.

The changes brought about by the business analyst might help the organisation in the following ways:

  • Improve operational efficiency
  • Reduce delays
  • Improve service times
  • Reduce bottlenecks
  • Improve profitability
  • Reduce costs
  • Improve processes

So in simple words, the Business Analyst collects the business needs, refines and defines them and in some cases depending on expertise provide solutions. But please note that the title may not always be present but any high-level problem solver is a business analyst

How does a Business Analyst add value?

This high-level problem solver provides value in the following ways:

  • Understanding and articulating the problem: The business analyst  by interacting with different stakeholders across all lines of business understand the problem in a way siloed business units never can and he/she brings the disparate information together to form a holistic problem statement
  • Understand needed competencies: Once the problem is articulated the BA then looks at various competencies needed to solve the problem and appraises the stakeholders of whether the competencies can be found in-house or could be procured from outside
  • Provide solutions: Some BAs have domain specific or industry specific expertise and they work on providing solutions for the problems listed
  • Realise new benefits: BAs apprise the stakeholders of new technologies and processes which can save the organisation money